You can ask us anything!

A Carta Volta map is a curated digital city map created by someone who genuinely knows the city, a long-time resident, a passionate traveller, or a local expert who'd actually bring their friends to every spot on the list.

No endless scrolling, no random pins, no tourist traps. Each map is built around 10 clear easy-to-navigate categories and every pin comes with a short, honest description so you know exactly what to expect. The creator handpicks each place personally, quality over quantity, always.

It's your shortcut to the best a city has to offer, without the research, the guesswork, or the disappointment.

Carta Volta maps are built on top of Google Maps, so you’ll recognise the layout straight away. The difference lies in the selection and experience. Instead of showing everything, each map highlights a curated set of places chosen by a creator who knows the city well. On top of that, Carta Volta adds categories, labels, and a clean interface to help you quickly decide where to go, without feeling overwhelmed by endless options.

Once unlocked, your map is instantly accessible in your browser on any device, no app, no login hassle. The interactive map is built on a familiar interface, so you can start exploring right away. Browse curated spots, read short descriptions, and navigate between locations with ease.

No hoops to jump through. Your map arrives as a secure link in your inbox the moment you unlock it. Open it on your phone, laptop, or tablet and start exploring, that's it.

No app, no downloads, Carta Volta lives in your browser and works on any device. Just keep in mind that an internet connection is required to explore.

Absolutely. Your current location is visible directly on the map, so you always know what's nearby. And when you're ready to head somewhere, just tap the navigation button on any pin to open directions in your preferred app such as Google Maps or Apple Maps.

Absolutely, the legend lets you show or hide entire categories at once, so you can cut through the noise and focus on exactly what you're in the mood for.

Some pins include helpful labels to give you more context at a glance. For example, you might see if a place is getting busy, requires a reservation, or is about to close. These details are there to help you make quicker, better decisions while exploring.

Yes, the map works around you. Show only the categories you need at that moment, whether that's food, shops, or hidden gems, and hide the rest. Less noise, more exploring.

Yes. You can add a few personal pins to the map, such as your hotel, a nearby supermarket, or other useful spots. This helps you combine the creator’s recommendations with your own plans.

Maps are always a work in progress, in the best way. Creators can update recommendations at any time, with changes appearing instantly. Some practical details are supported by the map system itself, but the curator behind each map is responsible for keeping their picks relevant and reliable.

Quirks are the little details that make a city worth knowing. Think unexpected stories, fun facts, and local anecdotes, the kind of things you'd only hear from someone who truly knows the place.

No map is just a greatest hits list. Each one combines well-known highlights with the kind of lesser-known spots and hidden gems that most visitors never stumble across, giving you a richer, more complete experience of the city.

Behind every map is a real person with a real connection to the city. Some grew up there. Others keep coming back. Either way, their picks come from experience, not algorithms. Read their story in the creator description to see what makes their map worth exploring.

Only the creator decides what makes the map. Every pin is chosen based on quality, charm, and genuine personal experience, the kind of places they'd go back to themselves or recommend to someone they care about. No sponsored spots, no fillers.

Transparency matters to us. Every map shows when it was last updated, so you always know how fresh the recommendations are. Updates go live instantly, though how often a creator refreshes their map is down to them.

Some creators choose to include links to trusted partners, such as hotels, activities, or rentals. These can help you plan your trip more easily. Regardless, all recommendations on the map itself are selected independently by the creator.

You can learn more about the creator directly within the map, including links to their website or social channels. In some cases, you can also share feedback, such as suggestions or corrections, which will be sent to the creator.

Yes. You can easily share feedback directly within the map, whether it’s a suggestion, correction or a small detail you noticed. Your message will be sent to the creator, helping keep the map accurate and up to date.

Yes, try before you buy. Every map includes a free preview with a selection of pins across categories, so you can get a feel for the creator's style and the overall experience before committing.

Unlock once, get everything. Every pin, every category, every piece of content the creator has added. No tiers, no upsells, just the complete experience, straight away.

Checkout is fast and secure. Pay with a credit card or any of the standard payment methods available.

No account, no fuss. Just enter a valid email at checkout and your map link lands straight in your inbox.

Your map is ready the moment you pay. You'll be redirected instantly, and a link arrives in your inbox for next time, check your spam folder if you don't see it. Need access again down the line? Click "Access your Maps" on the website and a new link is yours in seconds, on any device.

Yes. You can request a new access link at any time by clicking “Access your Maps” on the website. This allows you to reopen your map on any device whenever you need it.

Your access is permanent. Once unlocked, the map is yours to use whenever you like, updates included. You can revisit it as often as needed, even for future trips.

Since the map is a digital product with instant access, we do not offer refunds. If something didn't go as expected, don't hesitate to contact us by sending an email to support@cartavolta.com.

We guide you through the process step by step. You can start from scratch or import an existing map, and we’ll help you structure your content and get everything ready for publication.

Yes. If you already use tools like Google My Maps, Mapstr or similar platforms, you don’t need to start from scratch. You can export your existing map data and share it with us, and we’ll help you bring it into Carta Volta.

Creators are free to run their maps as they see fit, but we've built in safeguards to keep things honest. There's no way to pin one spot above another, no sponsored placements, and no tools that would make commercial commitments worthwhile. Quality stays the only currency.

If you'd like to be featured, reach out to the creator, not with a pitch, but with a genuine introduction. The best way onto any map is simply being worth recommending. For the original Carta Volta maps, we're always open to new finds, just say hello at maps@cartavolta.com.

Definitely! Many travel, food, and lifestyle bloggers/influencers are interested in Carta Volta, and we're happy to help you sell your personal maps and recommendations on the platform. Send us an email at creators@cartavolta.com to discuss the possibilities.