This is entirely up to you. Accommodation providers approach this differently: most want to keep their recommendations exclusive and share them only with their guests, while some focus on higher margins and additional revenue. That’s why we have three visibility options:

• Public: your map shows in the marketplace. You can offer it only as a paid product to an audience beyond your own guests.
• Hidden: your map doesn’t show in the marketplace. You share it for free with your guests via your personal link or QR code.
• Hybrid: you combine both approaches. Your map is available in the marketplace, while you can still share it freely with your guests too.

So whatever your priority or business needs, you stay fully in control of visibility and where your map is being shared.

You'll get a personal link and QR code you can share with guests however suits you, in a welcome message, at check-in, printed at reception, wherever works for your routine. We've put together a full guide with more ways to share it.

Not necessarily, it depends on your subscription. We'd advise letting your guests know that only one of them should unlock the map. Depending on your subscription, that guest can then add their travel companion(s).

The main Carta Volta website is in English, since that's the most common language across the travel industry, but that's separate from the Carta Volta platform. We know that people naturally feel most at home reading recommendations in their own language. It's a small addition that makes a real difference in how personal your map feels to them. That’s why our maps are available in multiple languages. How many languages you can add depends on which subscription you choose.

Personal interaction is an important part of the guest experience, and many travellers enjoy the social aspect of asking for tailored advice. That human touch is something we value deeply and will never replace. However, you only receive questions from guests who ask. Some might not, whether they’re tired, introverted, or hesitant to interrupt staff during rush hours. Their needs stay invisible, so Carta Volta makes recommendations easily accessible for every guest at any time. Besides that, we enhance the service beyond the accommodation. We’re not stopping anyone from giving a quick personal tip, but you probably won’t join the guests as they go out. Instead of replacing personal service, Carta Volta extends it beyond this interaction by offering high-value support and recommendations on the go.